Our Mission at Hyundai Parts Online is to be Your
Preferred Provider of Hyundai Parts and Accessories.
Shipping Times: Please allow 24-48 hours for us to process
your order. We do not process orders past 5:00 pm on Friday through Monday
morning, or major US holidays. When a package is in transit, shipping times
do NOT include weekends. All orders are shipped complete when possible. If
we are out of stock on an item ordered, we will attempt to order it from the
warehouse. If for some reason your part is on backorder, we will notify you
as soon as we are alerted. Please see our Back Order Service.
Shipping Charges:Washington residents must add tax to all
orders. Customers are responsible for return shipping of a core if a core
is required (I.E. transmission is shipped customer pays to ship the old core
back). Items too large for Standard shipping such as hoods, fenders, bumpers,
Running Boards, Side Steps, doors, and exhaust parts, will be shipped by truck
line, Freight Charges Collect. You would be contacted before the order shipped
so you could ok the shipping charges. Customer must pay for parts before we
ship. At this time we offer the choice of USPS (Post Office) and the three
major carriers Airborne Express, UPS and FedEx. 2nd Day Air & Next Day Air
is an extra cost option available upon request, providing the order is next
day or 2nd day air shippable. Shipping charges, surcharges or accessorial
charges may apply and your final shipping charge may differ based on your
order. Package Rates will vary depending on weight and size. Most carriers
at this time have dimensional weight which is based on size rather than weight.
If the estimated amount for your shipment varies you will be contacted before
your order ships. Orders usually arrive to your door in 3 to 10 days. If you
need it quicker you can request next day Air or 2nd day. 2 day orders usually
arrive in 2 business days. However it may take up to 6 days, if we have to
order the part from our distribution center. We will notify you if the item
has to be ordered or is out of stock.COD Orders: We no longer accept COD orders.
Payment Methods: We accept Visa, MasterCard, Discover, and
cashiers check/money orders. Please do not send us cash. Sorry we do not accept
American Express at this time. To protect you from credit card fraud we do
require that you supply the billing address for your credit card and the security
number that is present on the back of the credit card. All forms of payment
must be received before items are shipped. Credit cards will be charged once
the order is placed. If your order cannot be shipped within 30 days, by law,
a full refund will be given.
Refused Shipments: Freight charges incurred by us while
attempting to deliver merchandise which is refused will be billed to the customer.
Backorder Service: Our goal at Hyundai Parts Online is to
fill every order within 24 hours of placement. If the item is temporarily
out of stock, we will place this item on our backorder service. This item
will automatically ship as soon as it comes available. We believe you our
customer prefers to be charged for these items at the initial order time so
when the item becomes available we can expedite the ordered item to you. However,
if you prefer to be charged for backorder items when the item ship or wish
to cancel an existing backorder item to receive a refund contact us directly.
If you don't wish to take advantage of this service, please let us know upon
Online Catalog and Accessories Pricing: All prices and availability
are subject to change without notice.
Damage in transit: When your order has been processed we
carefully pack each order to help minimize damage. But on the rare occurrence
that an item is damaged in shipment. The carrier is responsible for all items
damaged in transit. Please contact the carrier for a damage claim. Remember
to keep all packaging materials. Please do not return these items to us. We
will be glad to assist.